Support · contact
No ticket queues, no bots pretending to be people. Reach the operators directly - Telegram is fastest, email works for everything formal.
Direct line to the team. Usually replies within a day; best for account issues, approvals, and anything time-sensitive.
Message @HacxGPT → @ emailFor formal inquiries, partnerships, and anything that needs a paper trail.
support@hacxgpt.com → 📣 announcementsModel releases, platform updates, and maintenance notices. One-way, no noise.
Join t.me/HacxGPT → ▣ self-serveAPI keys, credits, top-ups, usage stats, and offer management for existing accounts.
Open console → ≡ self-serveQuickstart, API reference, models, rate limits, and error codes.
Read the docs → ⌥ open sourceResearch tools and agent frameworks. The API itself is a managed service, not a repo you run.
HacxGPT-Official ↗ →Before you write
Account or access request? Have your request ID (req_…) ready - it opens your status page instantly. Payment landed, credits missing? Top up in the console; if a payment went through and credits didn't arrive, contact us with the payment ID and we'll make it right. API issues? Include the model, timestamp, and request ID from the error response. Model behavior shifted? Models are in beta - tell us which model and roughly when.
Request access and we'll review it within a few working days.